Roadside Assistance: Locksmith vs Car Dealership

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Roadside Assistance: Locksmith vs Car Dealership

Many car dealerships offer roadside assistance for car owners that are available through a 24/7 toll free number. Most cars bought through dealerships are offered a roadside assistance package that provides specific coverage for emergencies.

Most cars/trucks are covered through a specified miles or years—whichever comes first—and even specific model years. For example, Chevrolet offers roadside assistance for, “100,000 miles/5 years (whichever comes first) on all 2007 through 2012 Chevrolet passenger cars and light-duty trucks. For model years prior to 2007, your vehicle is provided Roadside Assistance for the term that matches its bumper-to-bumper warranty.”

Honda released a statement in June 2014 that read, “Beginning with the 2015 model year, all new Honda automobiles will be covered by a 24-hour nationwide roadside assistance program for the 3-year/36,000 mile new vehicle limited warranty term.”

These services included:

  • Assist the owner in unlocking the vehicle
  • Deliver fuel
  • Change a flat tire with the Honda vehicle’s spare
  • Assist with use of the Tire Repair Kit (TRK)
  • Jump a battery
  • Winch the vehicle
  • Arrange to transport the vehicle to the nearest Honda dealership

“Honda Roadside Assistance provides reimbursement consideration for up to $300 in expenses incurred during the first three days following a vehicle disablement that occurs 100 miles or more away from the Honda owner’s primary residence.”

So Who Should I Call: Locksmith or Car Dealership?

If you’re locked out or need a car key replacement, your best option is to call a locksmith. They typically offer faster response and can perform most services such as car key replacement and open door locks onsite. If you’ve run out of gas or have a more serious mechanical issue with the car itself, then calling a car dealership for assistance would be your best bet. Locksmiths typically provide assistance with locks, keys and smaller maintenance such as broken ignition switch, broken car key extractions, and other various services. Locksmiths also work 24 hours, 7 days a week, including holidays and weekends.